We want you to love your Montana sapphire. Because color and brilliance can vary depending on lighting and screen calibration, we offer a 30-day
inspection period on all gemstones. If you’re not completely satisfied, you may return your purchase for a full refund.
- Returns are accepted within 30 days of delivery.
- The gemstone must be returned in its original condition — not damaged, altered, recut, or set in jewelry.
- If an item is returned with damage, the buyer will be responsible for the cost of repair and any loss of value.
- Custom-cut stones (cut specifically at your request) are non-refundable.
- Contact us first to request a Return Merchandise Authorization (RMA) and return instructions.
- The buyer is responsible for return shipping and insurance for the full value of the item.
- Once we receive and inspect the returned gemstone, a refund will be issued to the original payment method within 5 business days.
This return policy applies to U.S. customers.
If you are an international buyer, please contact us before purchasing to confirm return eligibility and applicable terms for your country.